Part of The Someday Co.'s mission is to encourage consumers to make conscious choices when purchasing apparel, so we don't offer exchanges for change of mind - but of course, if your item is the wrong size, we can get it swapped for you. Sale items are final sale so they aren't eligible for exchange; but if your item:
- Has been with you for 14 days or less
- Wasn't on sale
- Is unworn and unwashed
- Has the tags attached and all original packaging intact
- Has any existing hygiene seals in place
then send it on back.
We want you to be really happy with your final purchase, so returning to us is free from AU addresses; and once we get your item back there's no additional shipping charge to get your new item to you. If the new size needed isn't available, you will get credit for The Someday Co for the amount of the returned item once it's received back in resale condition.
If you live outside Australia you only need to cover the cost of getting the item back to us (your new one is shipped free of charge).
Items where size isn't applicable (such as towels, yoga mats, sunglasses, bottles or watches) are only able to be exchanged or refunded if they are faulty. Everything we do is to encourage conscious purchase choices so make sure you read descriptions and make your choice carefully.
To lodge a return, click here.
If you have any questions along the way, just reach out at: firstname.lastname@example.org
Last but certainly not least... Once your recycled material item has finished its life with you, you can send it back to us free of charge so we can get it back to its original source and keep it out of landfill - populating our complete circular economy - read more about this cycle and why it's so important here.